Privacy Policy

Effective Date: 【2026-05-18】

This Privacy Policy applies to the mobile application 【HeyChat】 (the “App”) provided by 【Percy】. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

Depending on how you use the App, we may collect the following types of information:

Account information: such as email address, username, login information, and account ID.
Device information: such as device model, operating system version, app version, language settings, and device identifiers.
Usage information: such as app usage records, feature usage, subscription status, free trial status, and operation logs.
Payment-related information: if you purchase paid services, payment processing is handled by Google Play. We do not collect your full credit card or bank card information. We may receive purchase status, order ID, subscription status, or purchase token from Google Play to provide paid services.
Crash and diagnostic data: such as crash logs, error logs, and performance data to improve app stability.

2. How We Use Information

We use the information collected for the following purposes:

To provide, maintain, and improve the App and its features;
To manage user accounts, login status, free trials, subscriptions, and paid services;
To verify purchases and provide access to paid features;
To analyze app performance and fix bugs or crashes;
To prevent fraud, abuse, and unauthorized access;
To comply with legal obligations and platform requirements.

3. Third-Party Services

The App may use third-party services that may collect information according to their own privacy policies. These services may include:

Google Play Billing, for processing in-app purchases and subscriptions;
Google Play Services, for Android platform services;
Firebase Analytics or similar analytics services, if used;
Firebase Crashlytics or similar crash reporting services, if used;
Advertising SDKs, if the App displays ads.

Please note: if your App does not use some of the services above, remove them from this policy before publishing.

4. Data Sharing

We do not sell your personal information. We may share limited information only in the following cases:

With service providers necessary to operate the App, such as payment, analytics, crash reporting, or cloud service providers;
When required by law, regulation, legal process, or government request;
To protect the rights, property, and safety of users, the App, or the developer.

5. Data Security

We use reasonable technical and organizational measures to protect user information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain user information only for as long as necessary to provide the App’s services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account or personal data by contacting us at: 【291994045@qq.com】.

If the App allows users to create an account, users can request account deletion through 【Settings > Account > Delete Account】 or by contacting us at the email address above.

7. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

8. International Users

Your information may be processed and stored in countries or regions outside your country of residence. By using the App, you understand that your information may be transferred to and processed in such locations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Developer: 【Percy】
App Name: 【HeyChat】
Email: 【291994045@qq.com】